Return & Refund Policy – Anime Home PR

Return Window

Anime Home PR accepts return requests within 5 calendar days of delivery only when an item is incorrect, defective, or arrives damaged.

Eligible Returns

Returns are accepted under the following circumstances:

• The customer receives an item different from the one ordered.

• The product arrives defective.

• The product arrives damaged.

To qualify, customers must contact us within 5 calendar days of delivery and provide their order number, a description of the issue, and photographs showing the incorrect, defective, or damaged item.

Non-Eligible Returns

We do not accept returns for change of mind, unwanted purchases, or customer ordering errors.

Return Shipping

Anime Home PR covers return shipping costs for approved returns involving incorrect, defective, or damaged products. We will provide a prepaid return shipping label or another approved return arrangement.

Customers must obtain return authorization before sending any item back.

Refunds

Once an approved returned item is received and inspected, we will notify the customer of the refund decision.

Approved refunds will be issued to the original payment method. Processing times may vary depending on the payment provider.

Exchanges

We do not offer product exchanges.

Order Cancellations

Cancellation requests must be submitted within 15 minutes of placing an order. Cancellation is not guaranteed once processing has begun.

Contact Information

Anime Home PR

Email: support@animehomepr.net

Website: https://www.animehomepr.net